The Office of the Ombudsman Malawi

The Office of the Ombudsman is a Public body established under the Malawi Constitution section 123 to investigate any and all cases where it is alleged that a person has suffered injustices and it does not appear that there is any remedy reasonably available by way of appeal from court or where there is no other practicable remedy.

Complaints and Investigations

Lodge Complaints

The complaint must be about any act or omission which may be deemed unjust, unfair, unreasonable or unacceptable in an open and democratic society. The complaint must be lodged to the Ombudsman after exhausting all internal complaints procedures within an organization complained against or/and its supervisory authorities or where the internal procedures could be deemed ineffective. If any of the two grounds of lodging the complaint exist, [proceed to lodge complaint]"

Investigations Reports

Report No Sys/Inv/1/2018 an investigation into allegations of maladministration in the compensation process of injured workers by the Workers Compensation Commission [download to read full report]

Latest News

OMBUDSMAN MENTORSHIP

The Honourable Ombudsman, Martha Chizuma has taken on Board 3 Secondary School going st.........Read More

Published by: henri Kachisi
published on: 2018-08-25 - 12:35:45

OMBUDSMAN PARTICIPATES IN THE NATION PUBLICATIONS MOTHERS' DAY SLEEPOVER

The Ombudsman of Malawi, Martha Chizuma on 27th July 2018 participated in the Nation Pu.........Read More

Published by: henri Kachisi
published on: 2018-07-30 - 09:13:00

OMBUDSMAN VISITS NANTCHENGWA PRIMARY SCHOOL

The Ombudsman and some top officials from her Office visited Nantchengwa Primary School.........Read More

Published by: henri Kachisi
published on: 2018-07-23 - 11:00:00

LAUNCH OF THE HOSPITAL OMBUDSMAN PLATFORM TO BE HELD AT KABUDULA COMMUNITY HOSPITAL IN LILONGWE ON 30TH JUNE 2018

Background

In view of the Government of Malawi's continued efforts towar.........Read More

Published by: henri Kachisi
published on: 2018-06-26 - 12:11:45